Ukraine Support and Information
Housing & Accommodation
Refugees from Ukraine or any person that can help them and need information about available accommodation in Cluj-Napoca can call at any time one of the following phone numbers provided by Medical International Rescue:
Біженці з України або ті, хто хоче допомогти їм інформацією про житло в Клуж-Напоці, можуть у будь-який час зателефонувати на одним із наступних номерів, наданих Medical Rescue International:
In addition to this information, a service was also created which lists accommodation, as well as additional support networks. This platform can be access by visiting refugees.ro
Donations
Address | Hours | Map |
Str. Primăverii nr. 8 (Parking) | Mon – Fri 9AM – 12PM | |
Sat – Sun 12PM – 6PM | ||
Str. Observatorului nr. 1-3 (apartament 85 – Ground floor) | Mon – Fri 9AM – 12PM | |
Sat – Sun 12PM – 6PM | ||
Str. Ghimeșului (no number) | Mon – Fri 9AM – 12PM | |
Sat – Sun 12PM – 6PM | ||
Piața Timotei Cipariu (Inside the Greek Catholic Cathedral) | Mon – Fri 9AM – 12PM | |
Sat – Sun 12PM – 6PM | ||
Piața Agroalimentară Hermes (Gheorgheni)
| Mon – Sat 9AM – 12PM |
|
Sun 10AM – 2PM | ||
Piața Agroalimentară Flora (Mănăștur)
| Mon – Sat 9AM – 12PM |
|
Sun 10AM – 2PM |
Support Groups
There are a number of support groups which are aimed at either providing assistance or services to those who need support or wish to get involved with the support efforts.
People in Cluj-Napoca who want to support refugees of Ukraine in any way, can do so either through the organised and established structures of civil society listed in the below file. This includes financial support from the business community.
Last updated: March 10, 2022
The list continues to be updated with new organisations and groups. The latest version can also be viewed on the City Hall's website, here.
Giving Support
The City Hall as informed that if if you have an initiative that could add value to the efforts supported by the City Hall or wish to be included on the list of Support Groups, you can contact the city hall directly on the below contact methods.
Arriving in Ukraine
Entering into Romania
If entering into Romania directly from Ukraine, there are a number of border points which are managed by Customs Officers.
Most of the border points directly from Ukraine already have support and assistance on-site. In almost all cases, there will be a translator present to assist with translations from Ukranian or Russian.
The Romanian Border Police have a website which outline the average waiting time at the various entry points across Romania. You can check this here.
It is also possible to enter Romania from Moldova. Arrivals from Moldova or other neighbouring countries are still subject to checks by the Romanian Border Police.
Required Documentation
Ukrainian nationals entering Romania immediately qualify for a “Short-Stay” visa. In order to qualify for the 90-day “Short-Stay” visa, only a passport is required.
If a passport is not available, or if the arriving person is applying for asylum at the border, it is possible to enter the country without a passport and the Romanian Border Police request any form of identify document, such as a National ID Card or a Birth Certificate.
In the event that the person arriving in the country does not have any form of identification, it is possible for them to declare their identity directly with the Romanian Border Police.
Children are not required to present an identity document, however, processing is quicker if there's the possibility of presenting any form of identity document for the child, such as a birth certificate.
There are also no COVID-19 requirements or quarantine expectations for Ukrainian citizens arriving from Ukraine or having passed through the Republic of Moldova.
Entering with Pets
There are no restrictions for Ukrainian nationals arriving with pets into Romania, however, pet owners are required to complete the “Pet Location Form”.
There is a dedicated group set up on Facebook for those looking for accommodation for their pets.
Asylum Applications
It is possible to apply for asylum in Romania and is as simple as requesting asylum upon arriving into Romania either verbally or in writing.
Asylum is a form of protection which ensures that an individual cannot be deported back to Ukraine.
How to Apply for Asylum
When arriving in Romania, the individual will need to inform the Border Control Officer that they are seeking asylum in Romania.
If the individual does not request asylum upon their arrival at the border, they are able to submit this request at any point, providing their visa or residency permit has not expired.
Where to Apply
Asylum applications can be submitted at the following locations:
- the structures of the General Inspectorate for Immigration;
- the Border Police structures;
- the police units in which are formed and operate centers for custody and provisional detention;
- the structures of the National Administration of Penitentiaries functioning within the Ministry of Justice.
The asylum seeker will be required to complete an application form and present this either at a border crossing point or other locations across Romania, along with any additional supporting documents, such as passports or ID cards / certificates.
Once submitted, they will be required to have their finger prints taken and to be photographed. The individual will then receive a temporary identification document from the immigration authorities.
There are typically two interviews conducted as a part of the asylum application procedure, which can normally last around 2 months. During the time that the application is underway, the individual has the right to remain in Romania, however, they are not permitted to leave the country until the process is completed.
Full information in English is available here.
Rights to Work
The Romanian Government has agreed to allow access to work for Ukrainian citizens under the following conditions:
- In case they are holders of a long-stay visa granted for work purposes and have entered the territory of Romania on the basis of this visa, they can be employed on the basis of an individual employment contract concluded for a determined period, for a period of 9 months from a calendar year, without the need for a notice of employment,
- After these 9 months, Ukrainian citizens wishing to remain in Romania can benefit from the extension of the right to temporary residence for work, provided they obtain a work permit and if they present the full-time individual employment contract, registered in the general register of employees, which shows that the salary is at least at the level of the minimum wage basic salary per country guaranteed in payment.
- Foreigners requesting a form of international protection have the right to work under the same conditions as Romanian citizens, after 3 months from the submission of the application, for the entire duration of the asylum procedure.
- Beneficiaries of a form of international protection have the following rights:
- to be employed by natural or legal persons, under the same conditions as Romanian citizens;
- to benefit from social insurance, social assistance measures and social health insurance, under the conditions provided by law for Romanian citizens;
- to benefit from equal treatment with Romanian citizens in terms of equivalence of studies or periods of study, recognition of diplomas and certificates of competence, as well as professional qualifications that give access to regulated professions in Romania.
Medical Services
Romania will provide heath care services to Ukrainian citizens under the following conditions:
- Free medical assistance and care services similar to those available to Romanian citizens, for a period of 90 days, if the entry into Romania meets the legal conditions, respectively, based on the biometric passport.
- Ukrainian citizens who are not beneficiaries of a form of international protection, but have a right of legal residence, will benefit from the services mentioned above with the payment of health contributions for income earned from work or from the date on which they submit a declaration for payment of the social security contribution.
- Primary care and treatment, emergency hospital care, as well as medical care and treatment, all free, in cases of acute or chronic life-threatening diseases, for citizens seeking asylum in Romania.
- Free medical assistance and care services similar to those available to Romanian citizens for Ukrainian citizens benefiting from a form of international protection who acquire the quality of insured in the social health insurance system.
- Local News, News, Regional
- Local News, News
