Venue Reviews

About Our Reviews

Some of the content on ClujXYZ.com may include reviews. These reviews are written by ClujXYZ.com or by publishers working with or for ClujXYZ.com. Visitors can no longer post their own reviews or ratings on the website.

Although reviews are intended to be helpful, it's important to understand that they are based on the reviewer's personal experience at the time the content was published, and do not necessarily reflect conditions afterwards.

Reviews are designed to give potential visitors to a venue an insight into the general experience it offers. They do not reflect the actions of any particular individual working at the venue, but the overall experience for each rated aspect as a whole.

We understand that venues have good days and bad days, and our reviews are designed to reflect that as accurately as possible. When reviews are written by ClujXYZ.com, they are carried out in a "mystery shopper" fashion, so that members of our team are treated no differently from any other visitor to the venue.

We do not change reviews unless something factually inaccurate has affected the scoring. Requests are looked into on a case-by-case basis. Venue owners can submit a request via our feedback page if they feel that the content is inaccurate, but this does not guarantee that ratings or reviews will be removed.

We reserve the right to remove a review from a published article, either partly or in full, if we feel that it's necessary to uphold the standards of our reviews.